Recording Policy

Recordings are the backbone of Dyler’s product: every claim in your report links to the moment in a call it came from. That only works if recording is handled openly. Here is how it’s handled.

What gets recorded

• Calls Dyler places to vendors on your behalf are recorded and transcribed.
• Recordings exist so you can verify your report. They are buyer-side evidence, not surveillance.

Disclosure

• Dyler introduces itself as an AI assistant calling on the buyer’s behalf, and answers truthfully whenever a vendor asks whether they’re speaking with an AI.
• A vendor who declines to speak with an AI can end the call at any point; that outcome is noted in your report so you can follow up yourself.

Where the beta operates

The beta currently operates in Nebraska, a one-party-consent state for call recording. As Dyler expands to other states, recording and consent handling will follow the law of each state before launch there, including states that require all-party consent.

Access and retention

• Your call recordings are accessible to you through your report. They are not published, shared with other customers, or sold.
• You can request deletion of your recordings and report at any time by replying to any email from us.